Tidio – Live Chat & AI Chatbots for E-commerce

Tidio combines live chat with AI-driven chatbots to automate FAQs, handle product inquiries, and collect leads. It’s a popular choice for small e-commerce stores seeking quick setup and easy customization.

Description

Key Highlights

  • Drag-and-drop chatbot builder
  • Real-time chat for customer support
  • E-commerce integrations (Shopify, WooCommerce)
  • Mobile app for on-the-go management

Core Features

  1. Visual Chatbot Editor
  2. Live Chat Widget
  3. Product Recommendations
  4. Visitor Tracking & Analytics

Uses Cases

  • Automating product queries for online shops
  • Handling after-hours questions
  • Collecting leads from landing pages

Pricing

Free plan with basic features; paid plans unlock advanced bots and analytics.

Pros & Cons

  • Pros: Simple setup, solid e-commerce integration, user-friendly interface
  • Cons: Advanced features require paid tiers, limited enterprise-level capabilities

Mini FAQ

  • Q: Does Tidio have a mobile app?
    A: Yes, manage chats from your phone for instant responses.

Try Tidio for free at tidio.com and boost your e-commerce conversions.

1 review for Tidio – Live Chat & AI Chatbots for E-commerce

  1. Radu F.

    Within hours of installing, Tidio’s bot answered common shipping questions.

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